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VirginBroadbandService–ServiceDescription(S FOA) July2007

16

(i) Youareresponsibleforarrangingt heprovisionofservicesbyan

alternativeproviderafteryoucancelyourservicewith us.Thiswill

includewhereyoudecidetoreturntoyourpreviousprovider.Except

inthecaseof ournegligence,wewillnotbeliabletoyouforany loss

ofserviceorlackofcontinuityof servicearisingunderclause14(e)or

thisclause14(f) ,

(ii) Youmustreturnall equipmentsuppliedtoyouintact,ingood

conditionandintheoriginal packaging. Youmustcall ustogeta

returnauthorisationnumber. Wewillthensendyouasatcheltoreturn

theequipment.

(g) If youdonotreturntheequipmenttouswithin30daysof cancellingthe

servicewewillchargeyouthefullvalueoftheequipment(asdetailedinthe

pricingtableatwww.virginbroadband.com.au).

(h) Wewillchargeyoutheco stofrepairingor replacingany equipmentthatisnot

returnedtous orisreturnedtousdamaged.

(i) Youmustpay for:

(i) any usagechargesyouincuruptothecancellationdatewhicharenot

includedin yourincludedcallcomponentof yourpricingplan(such

ascallst omobilesnotontheVirginMobilenetwork,callstospecial

numbersandinternationalcalls), and

(ii) any supportorinstallationservicesperformedbyathirdparty supplier

foranyservicesperformedbythem.

(j) The30daymoneybackguaranteesetoutinthisclause14isinadd itiontoany

rightsyoumayhaveunderthestatutory warranties(seeclause13.2(b)o fthe

generalterms).

CONTACTDETAILS

CustomerService OntheInternet–

www.vir ginbroadband.com.au

Byphone–1300555100

Email:

support@virginbroadband.com.au

NationalRelayService 133677

TranslatingandInterpretingService 131450

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Virgin USB MODEM Specifiche Pagina 16